RITM-LEARN
Message from the RITM Director
Watch this short video message from Dr. Celia C. Carlos, Director IV of the DOH Research Institute for Tropical Medicine.
Frequently Asked Questions
Here's some of most frequently asked questions to help you.
Training participants may refer to this User Guide for more information.
Create an account by clicking on the Login button at the top-right corner of the screen. If you are a training participant, kindly select "Participant" as your account type.
If you are a Course Point Person, Lecturer, or Program Manager, create your account (make sure you have selected the correct account type) and await approval from CLD.
Failure to select the correct account type may result in deletion of your account. You will be prompted to create another.
View the available courses on the Available Trainings section of the Site Home Page.
Applicants can view the Course Briefer of the training but must be logged in to view and submit the admission requirements and proof of payment.
This can mean that the training is meant for select individuals/institutions only and/or the application period has closed and the training is now ongoing.
If you think this is a mistake, please send us an email at ritmlearn@gmail.com. Make sure to indicate the title of training.
Once initially accepted into the training of your choice, the Course Point Person (CPP) will forward to you instructions on how to pay your fee.
Please note that the CPP should have forwarded to you your own Order of Payment which is needed to proceed to payment.
Once your payment has been settled, the Course Point Person (CPP) will forward to you the scanned copy of your Official Receipt (OR).
NOTE: The OR will be under the participant's name. The institution's name may be included upon request. Please make sure to communicate this with your Course Point Person as soon as possible.
Once your payment is verified by the Course Point Person, your application will be marked as Approved. You will also receive an email notification that your training application is approved and your slot is reserved. For other concerns, please coordinate with your CPP.
No, training fee is not transferable.
If your training application is rejected, you will receive feedback stating the reason of rejection. You may check your email or RITM-LEARN notifications.
For your reference, here are some possible reasons as to why your application was rejected:
1. Your profile did not match the requirement for the training.
2. Your submission of training requirements was incomplete.
3. You did not pay the training fee on time.
If you have additional questions regarding the rejection, please contact your Course Point Person.
Cancellation of application and refund of training fee is allowed ONLY IF cancellation is made at least two (2) months before the start of the training. Any refund of training fee beyond the said timeline will not be permitted.
For more details regarding cancellations and refund, kindly contact the Course Point Person.
Contact Us
For feedbacks regarding the use of our system and/or questions not answered in the FAQs section, you may call or email us using the contact details given below.
Click here to inquire
ritmlearn@gmail.com
(02) 8807-2631/32/37 local 353
9002 Research Drive, Filinvest Corporate City, Alabang, Muntinlupa City